Privacy Policy

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:
This notice applies to all information collected or submitted on Samsill Corporation’s websites. On some pages, you can order products, make requests, and register to receive materials. Your personal information is used in the following ways:

Order Information—Tells us more about who you are, how to contact you, and your shipping and billing information. Also contains any preferences you have provided.
Customer Support—Provides a mechanism for requesting information from Samsill. Also used to tell us how we can improve our products, services and site designs.
E-mail Correspondence—Used to raise and respond to issues and inquiries of all types. Also used to distribute information about Samsill, our products, and services.
Aggregate Information— We use non-identifying and aggregate information to better design our website and to share with Marketing. For example, we may tell our Marketing department that X number of individuals visited a certain area on our website.
For registered users we also track and maintain account information including user id’s and passwords. The user id’s and passwords provide access to profile areas and to protected content.
We will only use your personal information in the ways specified when it was collected. We will not subsequently change the way in which we use your personal information, unless you consent to the new usage. You may Opt-Out of our Marketing promotions and mailing list by sending an email to customerservice@samsill.com or contacting us at 1 (800) 255-1100.

Security Measures
We protect the personal information you share with us. For example, if you make an online purchase with us, we encrypt your credit card number. Access to your personal information is limited to people who need it to do their job.

Authorized third-party agents may also need access to some of your personal information. For example, if we need to ship something to you, we must share your name and address with a shipping company. We only provide third-party agents with the minimum amount of information needed to complete the requested service or transaction. We do not otherwise share your personal information with third parties, unless you have granted us permission to do so.

We may collect and possibly share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Samsill’s terms of use, or as otherwise required by law.

Data Retention
Samsill will not retain your personal information longer than is necessary for the purposes for which it was collected. We process and/or store your information in our U.S. databases.

Linked Web Sites
We provide links to third-party sites. Since we do not control these Web sites, we encourage you to review the privacy policies posted on these (and all) third-party sites.

Samsill encourages you to read this privacy policy and those of all Web sites you visit.

Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our systems. No part of our website is structured to attract anyone under 13, although, our website does not contain any material that is inappropriate for Children to view.

Check out the FTC’s site for tips on protecting children’s privacy online.

Cookies
Samsill Web sites use cookies. Cookies help us provide a better user experience by measuring which Web site areas are of greatest interest. Samsill also uses cookies when you create or purchase products. In this situation, a cookie will store useful information that enables our Web site to remember you when you return. Samsill can only read cookies from Samsill Web sites.

If you choose to disable cookies in your browser, you can still access most of our Web sites. Some Web sites will not allow you to complete certain activities if cookies are disabled. For example, our consumer e-commerce site uses session cookies and persistent cookies to process transactions. If you do not accept cookies, the associated shopping cart will not work and you would not be able to order.

We use multiple third parties to monitor web traffic, statistics, advertisement ‘click-through’, and other activities on Samsill’s sites. Where authorized by Samsill, such third parties may use cookies, Samsill’s Web log files, Web beacons, and other monitoring technologies to compile anonymous aggregate statistics on Samsill’s Web site visitors. Samsill uses this information only to help improve the website experience and to better market our services to our customers.

Current versions of Web browsers offer enhanced user controls regarding the placement and duration of both first and third party cookies. Search for Cookies under your Web browser’s Help menu for more information on cookie management features available to you.

Accessing and Updating Information
We need your help in making sure your personal information is correct in our systems. Please notify us of changes to your name, address, title, phone number or e-mail address. Please send all changes to and associates inquires to customerservice@samsill.com or call us at 1 (800) 255-1100.

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